Frequently Asked Questions
Everything you need to know about the world's most versatile cookware.
What makes HexClad cookware unique?
HexClad features a patented hybrid technology that combines the durability of stainless steel with the easy cleanup of a PFOA-free non-stick surface, allowing you to use metal utensils without scratching.
Does HexClad ship across Canada?
Yes, we offer shipping to all Canadian provinces and territories. Standard shipping typically takes 3-7 business days depending on your location.
Is HexClad cookware dishwasher and oven safe?
Absolutely. All HexClad pans are dishwasher safe and oven safe up to 500°F (260°C). Our tempered glass lids are oven safe up to 400°F.
What is your return policy for Canadian customers?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund.
Does the cookware come with a warranty?
Yes, HexClad products are backed by a Lifetime Warranty against manufacturer defects, ensuring your investment in your kitchen lasts a lifetime.
Can I use HexClad on an induction cooktop?
Yes, our cookware is designed with a magnetic stainless steel base, making it compatible with all cooktops, including induction, gas, electric, and ceramic.